Terms & Conditions

By enrolling your child at Starcast you accept these terms and conditions (“Terms & Conditions”) and sign your agreement to them as an ongoing agreement between you and Starcast (“Agreement”). The Agreement is made between the parent/guardian (“Parent”,“you” or “your”) of each enrolled student (“Student”) by a Parent and Starcast Performing Arts (“Starcast”, “we”, “our”, “us”) (trading as Starcast Performing Arts Salisbury, Amesbury and Romsey) and is valid at all times whilst the Student is enrolled on any Starcast activity and until such time as written notice is given in accordance with these Terms & Conditions.


1.1 These Terms & Conditions apply to all our Starcast schools, Courses, Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Starcast and/or its group of companies in the future for any Student (collectively “Starcast Activities”)

1.2 For participation of a Student in a Starcast Activity all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic application form online. We may update these Terms & Conditions from time to time.

1.3 If you are an existing Parent of Starcast please read these amended Terms & Conditions carefully. Unless you contact us within fourteen (14) calendar days of receipt of these new Terms & Conditions, they shall supersede and extinguish all previous agreements between us and shall govern the contractual relationship between us going forwards. Your continued enrolment of a Student in Starcast Activities shall be deemed as acceptance of these Terms & Conditions and willingness to be bound by the same.

1.4 Any changes to these Terms & Conditions require the written consent or approval of Starcast.

1.5 A “Course” refers to a course of classes offering tuition in dance, drama, and singing which will be delivered during the Term. Course classes will take place once per week for a certain number of hours, as detailed at the time of booking.

1.6 “Holiday Workshop/Camp” refers to Workshops run by some Starcast schools during the breaks between Terms.

1.7 “Principal” refers to the principal of a particular Starcast school.

1.8 “Term” refers to one normal academic term of Starcast schools during which Courses are run.

1.9 “Term Dates” refers to the dates for the relevant Term.

1.10 “Workshop” refers to a one-off course offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year.


2.1 To apply for a place for a new Student on a Starcast Activity, the Parent must agree to these Terms & Conditions and submit an application form online or by post.

2.2 Each Student’s place is allocated on a ‘first come, first served’ basis. Applications must be accompanied by the appropriate payment/transfer disclosed by the Principal. Holiday Workshops and Summer Camps, deposits may vary, please check with the Principal.

2.3 If Starcast is unable to accept the Student due to capacity reasons, the Student may, at the Parent’s discretion, be placed on a reserve list.

2.4 Times, current Term Dates, fees and all relevant course details for booked Starcast Activities will be confirmed in the Acceptance Letter, “Fee Note” Invoice, or the relevant “Venue Sheet” for each Starcast Activity.

2.5 All such terms and conditions detailed in the Fee Note, Invoice, the Acceptance Letter and/or the relevant Venue Sheet shall be incorporated into the Agreement and shall be deemed to have been accepted by the Parent upon payment by, or on behalf of, the Parent.

2.6 Fees for Starcast Activities may vary between Starcast schools.


3.1 For a Student enrolled on a Workshop, the full fees are paid as the Deposit in advance, as detailed in clause 2.2 above.

3.2 For a Student enrolled on either a Course or Holiday Workshop/Camp, following payment of the Deposit to Starcast, Parents are required to make a subsequent payment of the outstanding balance due to Starcast (the “Balance”).

3.3 The Balance must be paid in full, subject to any alternative agreements made with the Principal, by the first day of the Term or Holiday Workshop/Camp, by one of the following methods where offered:
1. Bank transfer;
2. Cheque;
3. Cash;

3.4 Transaction charges apply to cheques of £0.25 per cheque.


4.1 A Starcast school may, at its discretion, offer the second child of the same family attending a Main School course at the same time, a sibling discount of up to fifty percent (50%) on Course fees. This discretionary sibling discount will only apply if Starcast is notified of the sibling relationship at the time the Deposit is paid. Only one discount may apply against the Course fee for an individual child at any one time.

4.2 Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term.

4.3 Unless Starcast is otherwise notified in writing by you before the sixth (6th) week of the Course, a Student is automatically reenrolled onto the Course for the following Term.

4.4 If you do not notify Starcast before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student.

4.5 Payment is due for the next Term of Course fees  before the start date of the Term and as stated on your individual invoice, subject to any alternative payment agreements you may have with the Principal.


5.1 Where a new Student is attending a Course for the first time, subject to availability, Starcast allows a two (2) session trial period (“Trial Period”) so that the Student may try the first two (2) sessions of the Course. The Trial fee is non refundable. The Trial Period only applies to Courses for new Students and the two (2) trial sessions must be taken consecutively within the first four (4) weeks of the start of the Term.

5.2 You may cancel the Course within five (5) calendar days after the end of the Trial Period, if you decide to no longer continue.

5.3 Once you have notified Starcast that you wish to cancel, the Student may no longer attend the Course.

5.4 If no cancellation is made in accordance with clause 5.2, the Agreement for the Course will continue for the duration of the Term and, unless written notice is provided to Starcast by the Parent before the end of the sixth (6th) week of the Term, the Agreement will automatically renew for the following Term’s Course in accordance with clause 4.4. For the avoidance of doubt, if you do not choose to exercise your right to cancel in accordance with clause 5.2 and the Student later wishes to stop attending the Course during the Term, then Starcast is unable to refund the Balance for the Term and notice for cancellation will take effect from the start of the next Term.


6.1 Parents should contact their local Starcast school to confirm if it is organising Workshops and/or Holiday Workshops/Camps.

6.2 Dates and times of Workshops and Holiday Workshops/Camps are released in advance on your local Starcast website.

6.3 For the avoidance of doubt, the Trial Period and sibling discounts detailed in sections 3 and 4 above do not apply to Workshops or Holiday Workshops/Camps.

6.4 If you cancel a Student’s place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/ Camp or Course, the Deposit will be retained by Starcast and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course.

6.5 If you cancel a Student’s place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Starcast and you will be required to pay the full balance of the fee.

6.6 Please note that clauses 6.4 and 6.5 above are subject to your statutory cancellation rights as set out in clause 2 of these Terms and Conditions.


7.1 The personal data (as it is defined in the Data Protection Act 2018) of a Student and/or Parent will be processed by Starcast, including any group companies and/or the Principal(s) of its franchised schools in accordance with its Privacy Policy.

7.2 Starcast owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Nothing within these Terms & Conditions
affects or licences the ownership of these rights. Any intellectual property created during any Course, Workshop or Holiday Workshop/Camp is owned by Starcast.


8.1 Students participate at their own risk and are obliged to inform Starcast and its staff of any existing injuries or medical condition. All application forms must have any known medical conditions stated and any changes to such information must be notified to Starcast immediately in writing.

8.2 If you are unsure whether a Student should participate in any activity please consult the Student’s GP before enrolling the Student on a Starcast Activity.

8.3 Any medication left on the school premises must be clearly labelled and the Student should, unless Starcast has agreed in writing otherwise, be able to administer it themselves.

8.4 Students must wear suitable footwear and clothing at all times, including Starcast uniform for all Courses.

8.5 If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. This number must always be contactable whilst the Student is attending the Starcast Activity.

8.6 Parents are solely responsible for ensuring that the emergency contact details on Starcast was records are up to date.


9.1 Students are obliged to take care of their own belongings. Starcast can accept no liability for lost or damaged belongings.

9.2 You acknowledge that the maximum aggregate liability of Starcast to a Student or Parent under these Terms & Conditions shall not exceed the Starcast Activity fee to which a claim relates.

9.3 The liability of Starcast and that of its staff is restricted to class time only and then only to gross negligence.


10.1 Starcast may, at its own discretion, refuse a Student entry to a Starcast Activity or session of a Starcast Activity if it is felt that the Student’s behaviour is unacceptable.

10.2 Starcast reserves the right to make changes to the timetable and to the teaching staff from the advertised programme in the event of illness or other circumstances beyond our control.

10.3 Where a session of a Starcast Activity has to be cancelled by Starcast, Principals will give as much notice as possible. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone or through a designated Starcast social media site. Parents must ensure that they provide their Principal with up-to-date contact details.

10.4 It is occasionally necessary to change the time and/or venue of a Starcast Activity session. This will only be done if absolutely necessary and Starcast will do its best to keep class times and
locations as similar as possible but unfortunately this cannot always be guaranteed.

10.5 In the event that a Student is unable to attend a Starcast Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Starcast regrets that it is unable to refund any payment.

10.6 All Students must be collected on time after a session. Starcast is unable to supervise Students after a session and consistent late collection will result in additional charges.

10.7 Starcast Activity fees are reviewed annually and may be increased each year.

10.8 These Terms & Conditions, together with any Fee Note, Invoice, Acceptance Letter and/or Venue Sheet, constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

10.9 In the event that one or more of the provisions of the Agreement are found to be unlawful or otherwise unenforceable, those provisions shall be deemed severed from the remainder of the Agreement.

10.10 The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.